GET STARTED WITH YOUR DEVICE PORTAL
This tour will walk you through the basic features of your Device Portal, and give you a crash-course in managing your device’s content.
The tutorial is broken up into sections based on each of the main tabs in the portal. There are nine tabs for controlling your device and managing your content, but we will only focus on the six main ones in this tutorial.
For a more detailed breakdown of each tab, visit ridgelogic.com/knowledgebase.
Accessing the Device Portal
If you have followed along with the video or instructions on the Device Setup page, you will have already accepted your email invitation to the portal and created a new account.
If you have not yet created an account, log in to your email and search for the “You have been invited to RidgeLogic” email from ScreenCloud.
In the new login screen, click “Continue with email.”
Click “Sign up,” and then follow the prompts to set up your new account.
Screens
You will first be brought to the Screens tab each time you log in.
Any paired devices you have are listed here, along with their connectivity status and currently running content.
We recommend regularly checking your screen to ensure your device’s connectivity status is live. Your device will not receive updates if its connectivity status is offline, which may result in your content displaying incorrectly.
To change a screen’s content, hover over it and click the blue “Set Content” button, then select a channel and click “Confirm.”
Your Channels tab is pre-populated with channels that have been provisioned based on the Tailored Content Survey that you completed during the signup process.
Channels serve as containers in which content items can be arranged into lists and played back sequentially.
There are seven types of content that can be added to your channel, but we will only cover the main four in this tutorial:
- Playlists
- Media
- Canvas
- Apps
Upon selecting a channel, you will be brought to its editor where you are able to:
- Preview its playback
- Change the layout of its zones
- Add or remove content
- Schedule individual content items
The main zone is displayed by default whenever you enter the editor. You can select a different zone from the screen diagram on the right-hand side or from the dropdown menu on the top-left.
To add new content to your channel, click the “Add Content” button, choose content items from the “Media Picker” window, and click the “Add” button to confirm your selection.
Any content items you add will appear at the bottom of the list by default. Click and drag them to rearrange their playback order.
Click the scheduling area on individual content items to schedule their availability.
When you are done, click the “Publish” button to save your changes and send them to your device.
Playlists are lists of media items which can be inserted into your channel.
They are the main type of content used to populate your channel based on the results of your Tailored Content Survey, and all of the automatically updating videos included with your subscription are delivered through them.
There are over 100 playlists to choose from, and we are always adding new categories, so check back each time you update your channel.
Blue, green, orange, and purple playlists update on a regular basis.
Red playlists contain branded content that is updated as soon as each vendor partner supplies it.
The Media tab is a library of any content that you have uploaded to the Device Portal, such as images, videos, or audio files.
The “Shared by Others” folder also contains a selection of archival media files that can be added to your channel. Unlike playlists, archival media files are not automatically updated or replaced.
To upload your own media, click the “Upload” button.
After uploading new media, remember to always add content to your device by going back to the Channels tab and selecting a channel to edit.
The Canvas tab is a simple design editor with a gallery of screen-ready templates.
Pre-sized templates for the side and bottom bars of the Three Zone Layout channel are located under the “Organization Templates” button at the top of the screen.
Full-sized templates for the main zone are also available under the “ScreenCloud Templates” button.
Use the Canvas tab for quick, easy designs and GoYucu for more complex animated designs.
The Apps tab allows you to display dynamic content using integrations with third-party apps.
There are over 80 apps to choose from.
For more information on apps, refer to the help documentation at ridgelogic.com/apps.
Congratulations! You are now ready to control your content.
If you need additional guidance while using the Device Portal, you can click the Support tab or refer to ridgelogic.com/knowledgebase for a deep dive into each feature.
Last but not least, check out our blog for inspiration and ideas to get the most out of your service at https://ridgelogic.com/category/how-to.