How to set up your Ridgelogic Device
If connecting via Ethernet:
Hardwired connection (recommended)
Prior to setting up your device, be sure to locate and accept the portal invitation emailed to you.
If you cannot locate your invite, please contact support@ridgelogic.com
- Unpack your Ridgelogic device and its accessories. Inside the box, you will find a Ridgelogic device, Wi-Fi antenna, HDMI cable, 12V-2A power adapter, and USB drive.
- The Ridgelogic device supports both wireless and wired connections. If you want to connect your device to a Wi-Fi network, attach the included Wi-Fi antenna.
- Connect your Ridgelogic device to your TV using the provided HDMI cable. Take note of which HDMI port you plugged your device into. Adjust your TV to the same input as that HDMI port.
- Plug the included 12V-2A power adapter into your Ridgelogic device, then plug the other end into a power outlet.
- To connect your device to a wired network, plug an Ethernet (LAN) cable into the port on the back of the device, then power on your Ridgelogic device.
- Once the pairing code appears, you will be ready to pair your new screen to your Ridgelogic Portal account.
- Create a new account if you haven’t already.
- 7.1. Log into your email and search for the “You have been invited to RidgeLogic” email from ScreenCloud.
- 7.2. In the new login screen, click “Continue with email.”
- 7.3. Click “Sign up,” then follow the prompts to set up your new account.
- Once you’ve signed up, you can pair your screen.
- 8.1. Use the 6-character pairing code from your TV to pair the screen.
- 8.2. In the Channels tab, choose “First Screen” if you haven’t paired any devices, or choose “New Screen” in the top-right corner of the screen.
- Once your screen is added, you are ready to send content to it. Go to Channels, hover over “Three Zones – Traditional,” click the “Set to Screen” button, select your new screen, and click “Confirm.”
Please follow Part 2 of the setup for a short walkthrough of the Device Portal and to start adding your own content.
If you are setting up your device for the first time, continue below.
If your device is set up, but has gone offline due to a change in your network, first refer to the factory reset page for instructions on resetting your device.
If connecting via Wi-Fi:
How to Set up Using a USB Mouse & Keyboard (Optional)
Prior to setting up your device, be sure to locate and accept the portal invitation emailed to you.
If you cannot locate your invite, please contact support@ridgelogic.com
- Unpack your Ridgelogic Device and its accessories. Inside the box, you will find a Ridgelogic Device, Wi-Fi antenna, HDMI cable, 12V-2A power adapter, and USB drive.
- The Ridgelogic Device supports both wireless and wired connections. If you want to connect your device to a Wi-Fi network, attach the included Wi-Fi antenna.
- Connect your Ridgelogic Device to your TV using the provided HDMI cable. Take note of which HDMI port you used and adjust your TV to the corresponding input.
- Plug the included 12V-2A power adapter into your Ridgelogic Device, then plug the other end into a power outlet.
- Plug a wired mouse and wired keyboard into the USB ports on the front of the Ridgelogic Device. If you do not have a wired mouse and keyboard, please follow the USB Setup.
- Follow the onscreen prompts.
- Once the pairing code appears, you can start pairing your new screen with your Ridgelogic Portal account.
- Create a new account if you haven’t already.
- 8.1. Log into your email and search for the “You have been invited to RidgeLogic” email from ScreenCloud.
- 8.2. In the new login screen, click “Continue with email.”
- 8.3. Click “Sign up,” then follow the prompts to set up your new account.
- Once you’ve signed up, you can pair your screen.
- 9.1. In the Channels tab, choose “First Screen” if you haven’t paired any devices, or choose “New Screen” in the top-right corner of the screen.
- 9.2. Use the 6-character pairing code from your TV to pair the screen.
- Once your screen is added, you are ready to send content to it. Go to Channels, hover over “Three Zones – Traditional,” click the “Set to Screen” button, select your new screen, and click “Confirm.”
Please follow Part 2 of the setup for a short walkthrough of the Device Portal and to start adding your own content.