Domains & Servers to Whitelist for Internet Service Providers or VPN While Using Ridgelogic

If you have an active firewall on your wireless network or ethernet connection that secures a private network for your organization (i.e. universities, schools, enterprise businesses, etc.), you may experience trouble accessing areas of the Ridgelogic website or having your devices load Ridgelogic content.

For example, you might have experienced areas of your Ridgelogic account re-directing you to a page that informs you the website is blocked/restricted, or these pages will not load across multiple devices using the same network. You might also find that devices might have trouble pulling in content for social media or live-streaming apps, which would typically be blocked from browsing to on your private network.

Though, on an alternative network, you notice the Ridgelogic member area and apps load just fine. This helps indicate that whitelisting our domains and servers to work past your firewall can help resolve this challenge.

The lists below only apply if you have an account with Studio. If you are using the legacy version Signage (2015), please see here instead.

Table of Contents:

  • Who can help whitelist these domains & servers?
  • What are the domains & servers I need to whitelist?
  • I have whitelisted everything, but I am still having trouble.

Who can help whitelist these domains & servers?
We recommend if you have a network administrator or I.T. (Information Technology) Department, to provide them with the list of domains in the following section and see if they are able to assist further with your network settings. Additionally, you can also add them yourself if you are a system admin for your network.

What are the domains & servers I need to whitelist?
Here is the full list of servers/domains you need to whitelist below. Please note, applications and third-party services that are integrated with Ridgelogic may require additional review for whitelisting on your network or firewall. Please click here to view a complete list of Ridgelogic’s apps and service whitelist for reference.

If you have an account with the legacy version Signage (2015), please see here instead.

If you have any issues receiving or contacting our Support Team, please whitelist and approve the email support@ridgelogic.com for your email or company firewall. The following services identified help host a number of services for the Ridgelogic product, such as APIs, integrations, Media Library management, static assets, error logging, applications, and more.

Whitelisting Primary Services: used for the most common domains to whitelist and approve past firewalls or internet security protection services to run Ridgelogic.

*.firebase.com

*.googleapis.com

*.gstatic.com

*.screen.cloud

*.s3.amazonaws.com

*.cloudfront.net

*.screencloudapp.com

*.google.com

*.screencloud.com

*.screencloudapps.com

*.imgix.net

*.sentry.io

*.assets.filepicker.io

*.filepicker.io

*.filestackcontent.com

*.datadoghq.com

*.firebaseapp.com

*.screencloud-production.firebaseio.com

*.signage-production.firebaseio.com

*.filestackapi.com

Also, the port we use is 443.

Whitelisting for Ridgelogic: Add these additional domains if you are using Ridgelogic device.

*.iot.us-east-2.amazonaws.com:443
*.s3.us-east-2.amazonaws.com:443

Whitelisting Apps: you can use the following list to whitelist any domains specific for applications or integrations if your firewall or internet security protection services block an app. Please note, whitelisting apps may not always be required and depends on the restrictions of your firewall services.

Bonusly
bonus.ly

Building Directory
maxcdn.bootstrapcdn.com
cdnjs.cloudflare.com

Digital Menu Board
maxcdn.bootstrapcdn.com
cdnjs.cloudflare.com

Calendar for Google
google.*
https://apps-backends-calendar.herokuapp.com

Canvas
googletagmanager.com
google-analytics.com

Clock
gstatic.com
googleapis.com

Count Up
gstatic.com
googleapis.com

Count Down
gstatic.com
googleapis.com

Currencies
gstatic.com
googleapis.com

Date
gstatic.com
googleapis.com

Dropbox
dropbox.com

Social Feeds for Facebook
screencloud-apps-production.herokuapp.com
screencloud.auth0.com

Facebook Recommendations
www.facebook.com
static.xx.fbcdn.net

Follow Us
gstatic.com
googleapis.com

Gallery For Instagram
instagram.com
l.instagram.com
.cdninstagram.com

Gallery For Instagram Business
facebook.com
cdn.loom.com
*.fbcdn.net

Geckoboard
kit.fontawesome.com
*.typekit.net ka-p.fontawesome.com
cdn.jsdelivr.net com
geckoboard-main.collector.snplow.net
stats.pusher.com

Google Alerts

biorxiv.org
logo.clearbit.com, it can generally be from any URL which Google pulls the RSS feed from*

Google Reviews
rsms.me
*.googleusercontent.com

Google Sheets
google.*

Google Slides
screencloud-apps-google-slides-presentation-slides-production.s3.eu-west- 1.amazonaws.com
cdn.loom.com
google.*

Google Traffic
googleapis.com
gstatic.com

Google Trends
googleapis.com
gstatic.com
google.*

GroupEx Pro
https://maxcdn.bootstrapcdn.com/

Meeting Room
https://maxcdn.bootstrapcdn.com/

Meet the Team
cdn.pixabay.com

Microsoft Excel
login.microsoftonline.com
aadcdn.msftauth.net
aadcdn.msauth.net
*.sharepointonline.com login.live.com
spoprod-a.akamaihd.net

News
logo.clearbit.com
aljazeera.com
*.bbci.co.uk
s.yimg.comcdn.vox-cdn.com
cdn.cnn.comtechcrunch.com
*.foxnews.com
*.espncdn.com

Noticeboard
https://cdnjs.cloudflare.com

OneDrive
*.sharepoint.com

Outlook Calendar
*.sharepoint.com

Page Likes for Facebook
*.fbcdn.net
cdn.auth0.com
facebook.com

Page Scroll
Will need to add access to whichever site is being used for the configuration*

PosterMyWall
*.postermywall.com

Microsoft Power Bi
*.powerbi.com
content.powerapps.com
dc.services.visualstudio.com
wabi- uk-south-b-primary-redirect.analysis.windows.net

Quote
https://cdnjs.cloudflare.com

RSS Feed
https://apps-backends-rss.herokuapp.com
https://cdnjs.cloudflare.com
https://logo.clearbit.com (to see logos for the chosen RSS feed)
Will need to whitelist the chosen News site or other RSS feed provided, e.g. *.bbci.co.uk

Ridgelogic Broadcast
https://cdnjs.cloudflare.com/

Slack
.slack-edge.com (e.g. https://avatars.slack-edge.com/2015-07- 20/7902978850_eac8fe93c4886d5462f0_original.jpg)
slack.com
cdn.cookielaw.org

Soccer Scores
thesportsdb.com

Social Feed For Facebook
https://www.youtube.com/iframe_api
FacebookSocialApp.jsx:22
*.fbcdn.net
Facebook cdn.auth0.com
facebook.com

Sports Live Scores
thesportsdb.com
s3-us-west-2.amazonaws.com

Strea.ma
strea.ma
s3-ap-southeast-2.amazonaws.com
code.jquery.com
fontastic.s3.amazonaws.com
js-agent.newrelic.com
bam.nr-data.net

Twitter Search
https://fonts.gstatic.com/
https://pbs.twimg.com
https://rs.fullstory.com/
sinter- collect.com

Twitter Timeline
pbs.twimg.com
video.twimg.com

Vimeo
vimeo.com
*.vimeocdn.com
134vod-adaptive.akamaized.net
https://player.vimeo.com/api/player.js

Walls.io
https://cdnjs.cloudflare.com/

Weather
https://cdnjs.cloudflare.com/

Yammer
https://mugshot0.assets-yammer.com/

Youtube
https://s.ytimg.com
https://www.youtube.com/iframe_api

Youtube Live
https://s.ytimg.com
https://www.youtube.com/iframe_api

ZenDesk
https://zendesk.apps.screencloud.com

I have whitelisted everything, but I am still having trouble

We recommend if you’re still having trouble to reach out directly to our support team at support@ridgelogic.com, we can step in to help further the best we can. If you are receiving any error messages or notice a specific challenge on your end, please forward over a screenshot as well to help us troubleshoot further.

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